Privacy Policy

Siyona Bakers

Effective Date: 1st February 2026

You provide your personal information (name, email ID, phone number, address etc.) to us while creating an account with us and/or ordering our products online/offline through use of Siyona Bakers website/mobile application/store dine in/third party.
We store that information reliably. We use that information to serve you.
When you visit our website/install application in your mobile phone, we collect some personally identifiable data to serve you.
This policy specifies the data collected by us, the manner of collection, and your rights with respect to your personal data.
For any kind of complaints and grievances around data protection and your privacy, you can write to our Grievance office/Data Protection Officer, details of whom are mentioned in this policy.
We have implemented appropriate security and privacy measures for the protection of your data, and we do not sell data for commercial purposes.
Where you have an independent relationship with any third-party service provider selling Siyona Bakers products and services on their platform, their privacy statements will apply.

Introduction and Our Privacy Commitment

Siyona Bakers is committed to protecting your privacy. This Privacy Policy explains the use and protection of personal information collected by Siyona Bakers. It applies to any personal information you provide to Siyona Bakers and, subject to local law, any personal information we collect from other sources.

Siyona Bakers protects your personal information in accordance with applicable laws and our data privacy policies. In addition, Siyona Bakers maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, or access thereto.

Throughout the website, mobile application, Facebook and Instagram pages, the expressions “We”, “Us”, “Our” or “Siyona Bakers” refers to Siyona Bakers.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use our Services.

We use Your Personal Data to provide and improve Our Services. By using Our Services, you agree to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.

Definitions

Our Services

Refers to Siyona Bakers website, sub-domains, social media pages and mobile application operated by Siyona Bakers.

Personal Data

Refers to the data that can be used to identify an individual.

Cookies

Refers to the data that can be used to identify an individual.

Data Fiduciary

Refers to a natural or legal person that determines the purpose of processing and the way the processing is carried out. For this Privacy Policy, Siyona Bakers is the Data Fiduciary.

Data Processors

Refers to third-party service providers that process data on behalf of Siyona Bakers.

Data Principal

Refers to the living individual to whom the data pertains.

User

Refers to the individual using Our Services.

Information We Collect

We may collect personal information such as:

● Name
● Email ID
● Phone Number
● Address
● Age
● Gender
● User ID
● PIN Code
● Interests and preferences

We may also automatically collect:

● IP Address
● Browser type
● Device information
● Operating system
● Pages visited
● Date and time of visit
● Website activity

Purpose of Data Collection

Siyona Bakers collects personal information for purposes including:

● Delivering products and services
● Responding to customer requests
● Processing payments and orders
● Sending updates and promotional communications
● Improving customer experience
● Conducting market research
● Fraud prevention
● Security monitoring
● Legal compliance
● Customer support

Social Media Interaction

Users may interact with Siyona Bakers through social media platforms such as:

● Facebook
● Instagram
● YouTube

Depending on user privacy settings, Siyona Bakers may access limited profile information.

Mobile Device Access

When accessing Siyona Bakers services through mobile devices, we may collect:

● Device details
● Contact information
● Network information
● Location details
● Mobile number

Cookies Policy

Siyona Bakers uses cookies to:

● Improve user experience
● Save user preferences
● Enable website functionality
● Analyze website traffic
● Assist transactions and logins

Users can disable cookies through browser settings, but some features may not function properly.

Disclosure to Third Parties

Siyona Bakers does not sell customer data.

We may share information with:

● Trusted service providers
● Delivery partners
● Payment gateways
● Government or legal authorities when required by law

All third parties are required to maintain confidentiality and appropriate security standards.

Data Security

Siyona Bakers implements reasonable technical, physical and administrative safeguards to protect personal information from:

● Unauthorized access
● Loss
● Misuse
● Alteration
● Disclosure
● Destruction

While we strive to protect your information, absolute security cannot be guaranteed.

Data Retention

Siyona Bakers retains personal data only for:

● Business requirements
● Legal compliance
● Dispute resolution
● Enforcement of agreements and policies

User Rights

Users have the right to:

● Access their personal data
● Correct inaccurate information
● Request deletion of information
● Restrict processing
● Withdraw consent
● File grievances
● Nominate another person to exercise rights in case of incapacity

Requests may be sent through the official grievance email.

Children’s Privacy

Siyona Bakers does not knowingly collect personal information from children under the age of 18 years.

If such data is collected for service purposes, parental or legal guardian consent will be obtained.

Marketing Communications

Siyona Bakers may send promotional messages through:

● Email
● SMS
● WhatsApp
● Telephone

Users can opt out of marketing communications at any time.

Fair Use Policy

Users must not upload or share content that:

● Is illegal or harmful
● Violates copyrights or trademarks
● Is defamatory or obscene
● Contains malware or viruses
● Threatens national security
● Misleads or impersonates others

Public Areas Disclaimer

Information shared in public sections such as:

● Chat areas
● Message boards
● Public comments

may be accessed by others and is not considered private information.

Changes to Privacy Policy

Siyona Bakers reserves the right to update or modify this Privacy Policy at any time.

Continued use of the website and services after updates constitutes acceptance of the revised policy.